Customer Support

Here to support you

Whether it’s via live chat, email, or phone, you talk to humans every time at Weengs. And it’s us who handle every speed bump on your behalf, including any issues with the shipping carrier.

If you ever get stuck, our customer service team is always around to help.

Our Essential pack gets you access to customer support via chat and email.

You can log your questions or claims whenever’s most convenient for you, and a member of our team makes sure to get back to you as soon as we have a solution. This usually happens the same day.

Our Extra pack offers additional support over the phone, on top of our chat and email options.

If you need to get in touch instantly, you can call our customer support team, Monday to Friday from 9 AM to 5 PM.

Ready for your first free order?

We’ll set you up and have your 
first order collected, packed and shipped for free!